Solo Salon Supplies Delivery Information

We pride ourselves on offering a swift and reliable delivery service for our valued customers. Below are the details of our delivery options:

Customs Charges

You will NOT have to pay customs charges on your order. All orders are dispatched under Delivered Duty Paid (DDP) terms, ensuring all duties and taxes are handled by us for a hassle-free delivery.

United Kingdom (DPD Classic)

• £6.00 ex. VAT on each order.
• Free delivery for orders over £75 ex. VAT.

Ireland & Northern Ireland (DPD Classic)

• £6.00 ex. VAT on each order.
• Free delivery for orders over £75 ex. VAT.

European Destinations (DPD 3-day - Tracked)

• Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden: £10.40 ex. VAT on each order. Free delivery for orders over £130 ex. VAT.
• Bulgaria, Finland, Greece, Romania (DPD Classic - Tracked): £16.40 ex. VAT on each order.
• Switzerland (DPD Classic - Tracked): £10.40 ex. VAT on each order. Additional £21.60 for customs clearance.
• Iceland, Norway, Republic of Serbia (DPD Classic - Tracked): £17.30 ex. VAT on each order. Additional £21.60 for customs clearance.

United States & Rest of World

• Shipping rates vary based on weights and product types. For a precise shipping quote, please contact us at info@solosalonsupplies.co.uk.

Delivery Times

• We strive to dispatch orders on the same day if placed before 3 pm. Over 99% of orders meet this dispatch goal. Deliveries typically take 1-2 business days in the UK. Transit times for other European destinations vary, but rest assured, we utilise the quickest service available.

Special Order Delivery Times

• Takara Belmont Equipment: 2-16 weeks depending on the specification.
• REM Equipment: 4-6 weeks.
• Salon Fit Furniture: 3-5 days.
• Barburys Equipment: 10-14 days.
• Matakki Scissors: 1-2 days.

Please be aware that weekends and public holidays are not considered business days. Deliveries will not occur on these days.

Exclusions

• We do not deliver to PO boxes or parcel motels. Orders to these addresses will be cancelled and refunded.

For any additional information or assistance, reach out to us at info@solosalonsupplies.co.uk. Your satisfaction is our priority, and we're dedicated to ensuring top-notch customer service.